Empty Special Offers list: nothing is broken
An empty list means nothing is live right now.
The short answer
If Special Offers looks empty, nothing is broken. Offers are added and retired as the panel runs them, so an empty list simply means none are live right now. Try again later.
Why the list changes
The list is a running record of whatever deals the panel and partners have live. When an offer ends it is retired, and when a new one starts it is added. Nothing keeps the list full, so a quiet moment shows as a blank one.
There is nothing to fix on your side. Reloading will not conjure an offer, and signing in or out makes no difference, because browsing works signed out anyway.
What you can do instead
Check back before you top up. The window costs nothing to open, and it is worth a look before you spend on Coins rather than after. Cock rating deals and special offers explains what turns up there and why it is worth checking.
If you want credit in the meantime without a card, Rewards is the other free route.
When an offer is live
Browsing and claiming are both free and work signed out. Tap CLAIM and the offer opens in a new tab, so your desktop stays exactly as you left it. What the offer itself requires is up to whoever is running it, so read it before you act.
How to use a special offer before it ends covers how to act on one in time.
Why free to browse matters
Because browsing is free and works signed out, an empty list costs you nothing but a moment. You do not need an account, a balance or a plan to look. That is deliberate: a place to check for deals should be as light as possible to visit.
When something is live, CLAIM does the rest. It opens the offer in a new tab, which keeps the desktop you were using in place, and the offer then takes over on its own page.
How often to look
The site does not publish a schedule for when offers appear, so there is no day to circle on the calendar. A sensible habit is to look whenever you are about to top up, since that is when a live offer would matter most.
Because opening the window costs nothing and works signed out, there is no downside to checking more often than you strictly need to.
If you think the list should not be empty
If you saw an offer yesterday and it has gone, that is the list working: the offer was retired. If you have never seen one, the panel simply may not have run any while you looked.
Either way, a blank list is a state, not an error, and nothing on the page needs repairing.
Check before you click
Deals attract imitators, so a little care is cheap. The FTC’s alert on fake brand ads advises you to look up the seller before you click and warns that prices much, much lower than elsewhere are probably a scam. Read who is running an offer when the new tab opens, and treat anything that asks for payment details with suspicion.
If you are waiting on a particular kind of deal, there is no way to subscribe to one from this window, so the list is the place to look and looking costs nothing.